Patient Care Coordinator

Job Locations US-NC-Wake Forest
Requisition Number
2022-5431
Job Category
Administrative/Clerical
Position Classification
Full Time

Overview

At Triangle Family Dentistry, we believe that every person, every job and every day is important! If you believe that too, we'd love to meet you!  Triangle Family Dentistry provides state-of-art dentistry in the most comfortable, clean and safe environment possible. We continuously and relentlessly pursue excellence through continuing education, personal and team growth; mastering of leading edge technology and consistently delivers more than would reasonably be expected.

 

 

 

Responsibilities

We are a multi-office general dentistry practice looking for an energetic individual to join our team! In our practice, patient care is our number one priority, and we are looking for enthusiastic, growth minded people to support our patient centered approach! We like to have fun when we work and believe in having a positive and encouraging work environment. 

 

As a Patient Care Coordinator, you are the first interaction for guests and play an integral role in setting the expectations for the their experiences. You will perform a wide range of responsibilities, to include:

  • Triage calls
  • Schedule and confirm patient appointments.
  • Answer financial questions and take payments.
  • Act as a liason between guests and clinical team.
  • Confirmed patient appointments
  • Triage patient communication via messaging software and email

Qualifications

Education and Experience:

  • High school diploma or equivalent required.
  • A minimum of two years of customer service experience, preferably in a dental setting.

Benefits Offered:

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, life insurance, holiday pay, office production bonus, and paid time off.

Requisition Number

2022-5431

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